Compliance with Labor Inclusion Law in Public Administration: Analysis from the SDG-10 Perspective

Abstract

This study evaluates compliance with Chile’s Labor Inclusion Law no. 21,015 in 19 municipalities in southern Chile, focusing on equitable employment opportunities for individuals with disabilities. By analyzing survey responses and documents on hiring, career advancement, and workplace support, the research highlights patterns in inclusion practices using statistical and cluster analysis in Excel and R.
The results show an average satisfaction score of 3.54, with notable variability across municipalities; for instance, M11 scores high while M10 scores lower. Satisfaction levels are lowest in hiring (Q1) but highest in professional development (Q3) and lifestyle improvements (Q11). Cluster analysis classifies municipalities into high, moderate, and low satisfaction groups, pinpointing areas for targeted enhancement, particularly in hiring practices. These findings underscore the need for tailored interventions to improve inclusion in municipalities with lower satisfaction scores, providing a valuable benchmark for future studies. The research offers insights into the effectiveness of Law no. 21,015, aiding municipalities in strengthening disability support and fostering societal participation.