Innovative Behavior Among Public Servants: A Case of Idea Generation on the Municipal Level

Abstract

Public sector innovation is a widely discussed process that brings new approaches, incorporates new technologies, and improves public services. This study aims to explore the relationship between antecedents and idea generation, shedding light on the factors that contribute positively or negatively to the idea generation stage of public sector innovation. Semi-structured interviews were conducted with 28 respondents (heads of departments) to gather data on the antecedents that influence idea generation.
The findings resulted in the development of a framework of permissive and prohibitive antecedents — drivers and barriers — in three categories: organizational, individual, and environmental. The main barriers identified are limited availability of resources, incentives and rewards, limited learning opportunities, reluctance to take risks, leadership styles, and the cultural environment. The findings broaden the current knowledge of the innovation process within public organizations, with a focus on the initial phase. They can also have practical implications for creating educational and development strategies for public sector organizations.