An Analysis of the Social Capital, Organizational Commitment and Performance in the Public Sector of Southeastern Turkey

Abdurrahim EMHAN, Aykut TONGUR, Irfan TURKOGLU

Abstract


Social capital and organizational commitment and performance have long been the subjects of many studies as these concepts drive organizational outputs. This study aims to investigate the relationships between these concepts. The study collected data using a questionnaire survey comprising 26 questions conducted with 308 offi cers working in the tax offi ces of the provinces of Diyarbakır, Batman and Mardin in Southeastern Turkey. A separate form was used to collect some demographic variables from the respondents. The fi ndings indicate a positive and signifi cant relationship between social capital and performance. This study also confi rmed that organizational commitment has a mediating effect between social capital and performance.


Keywords


social capital, organizational commitment, organizational performance, tax offi ce, structural equation modeling.

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