E-government în municipiile României

Dragoş SABĂU


In the past two decades a new way of delivering public services has emerged, a method very similar to e-commerce and based on the increasing use of Internet; this new manner is called e-government and its benefits are enormous. This paper focuses on the e-government from the perspective of local institutions, covering all the cities which have municipality rank; it analyzes their websites in order to determine the level of development of e-government and the usability of the websites. The main purpose is to establish the level of e-government and to compare it to the United Nations model of development and to the European Commission maturity model. A second objective is to test if there is a relation between the level of e-government and the number of residents, the main political party at the local level and the usability of the websites. The conclusion is somehow surprising since e-government development is at a relatively medium level compared to the low level of broadband penetration rate and the percentage of people with no Internet skills.

Cuvinte cheie

e-government; municipalities; level of development; website usability.

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